Return Policy Take it slow - Take it slow
'It’s time to make conscious choices; it’s time to Take it slow'

Return policy

EXCHANGES OR RETURNS AT 'TAKE IT SLOW'

Want to exchange or return your Slow Fashion product? No problem! You have 14 days to return your Take It Slow products. However, the products must be clean, may not be damaged or washed, and must be packed in the original packaging. Take It Slow will not refund any damaged and/or used products.

 

EXCHANGE

Would you like to exchange your fashion item for a different size? No problem! You can do this in one of the following ways:

  1. If you have a Take It Slow account, choose this option. On our webshop, log in with your personal login details. Then choose 'mijn bestellingen' [my orders]. Here you choose the order of which you wish to return one or more products. At the bottom of the order you will find the option 'artikelen retourneren' [return products]. Please indicate what products you wish to return and the reason for the return, and then register your return.
  2. If you do not have a Take It Slow account, choose this option. Send an e-mail to info@takeitslowfashion.nl, stating the following: order number, your name, the product you wish to exchange and please let us know the reason for your exchange.

Are you not sure about the size or fit? Just email us on info@takeitslowfashion.nl or telephone during office orders for advice. Or chat directly with us via WhatsApp on +31 (0)6 34 02 25 78.

 

RETURNS

Does the sustainable product not quite meet your expectations? Take it slow. This is unfortunate, but may happen. Register your return by choosing one of the following options:

  1. If you have a Take It Slow account, choose this option. On our webshop, log in with your personal login details. Then choose 'mijn bestellingen' [my orders]. Here you choose the order of which you wish to return one or more products. At the bottom of the order you will find the option 'artikelen retourneren' [return products]. Please indicate what products you wish to return and the reason for the return, and then register your return. 
  2. If you do not have a Take It Slow account, choose this option. Send an e-mail to info@takeitslowfashion.nl, stating the following: order number, your name, the product, and the reason for your return (not compulsory).

 

It is easy to use our shipping bag with return strip. Not only convenient for you, but recycling the dispatch bag is also more environmentally friendly. A win-win situation! 

Send your Slow parcel to: 

Take it slow
P O Box 59592
1040 LB, Amsterdam
The Netherlands 

 

REFUNDS

As soon as we have agreed to your return and we have received the returned products from you, we will send a confirmation email to your mailbox. The purchase amount of your return product(s) will be credited to your account within 14 days. Refunds are automatically made to the account number that was used to make the original payment. We will, of course, make every effort to process returns as soon as possible.

 

PLEASE NOTE:

  • Return costs are at your expense 
  • Shipping costs for any replacement products will be at our expense
  • Shipping risks are borne by the customer
  • For hygienic and practical reasons, Swedish Stockings are not eligible for returns or exchanges

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